Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

See item details for return and exchange eligibility.

I gladly accept returns, exchanges, and cancellations

Request a cancellation within: 2 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

Your privacy is important to me. This Privacy Policy explains how I collect, use, and protect your personal information when you purchase from my Etsy shop.

Information I Collect
To fulfill your order, you may provide me with information such as:

Your name

Shipping and billing address

Email address

Details about your order or personalization requests

I only collect information that is reasonably necessary to fulfill your order and provide customer service.

How I Use Your Information
I use your information to:

Fulfill and ship your orders

Communicate with you about your order

Respond to customer service questions

Comply with applicable laws and Etsy's policies

Resolve disputes or problems with your order

I will not use your personal information to send you unsolicited marketing messages.

Information Sharing
I do share your personal information safely and responsibly only when necessary:

For example, your information may be shared with:

Etsy, as necessary to process your purchase

Shipping carriers to deliver your order

**Government authorities (taxes) or law enforcement when legally required

I do not sell or rent your personal information to third parties.

Data Retention
I retain personal information through Etsy only for as long as reasonably necessary to fulfill orders, provide customer service, comply with legal and tax obligations, and resolve disputes.

Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.

If you have questions about your personal information or would like to make a request, please contact me through Etsy Messages.

Changes to This Policy
I may update this Privacy Policy from time to time to reflect changes in my business, Etsy's requirements, or applicable privacy laws.

Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact me through Etsy Messages.